Pelican Careers

Career vacancies

Data Analyst

Permanent

This is an exciting opportunity to join a busy and innovative Support function. This is a key role that will provide technical support for data processes used within the Pelican Business Services team, and drive a customer-focused, data-driven culture within the wider business. You will be responsible for identifying system and application opportunities, influencing prioritisation and sharing knowledge with colleagues using our top of the class suite of tools.

Contact Centre Adviser (Inbound)

Permanent

Our contact centre is the heart of our business, the first point of contact for the majority of our customers and we pride ourselves on delivering a first-class experience. The contact centre is a busy, fast paced environment where you will be answering an average of 50-60 inbound calls per day from our customers and helping them with their queries. Whilst the majority of our queries will be dealt with over the phone, we also receive contact via e-mail and live chat, and once trained you will also be responsible for liaising with our customers this way.

Would you love to be part of #TeamPelican?

Permanent

Can't see a role that's right for you? We would still love to hear from you!

Meter Reader - Dorset

Permanent

We are looking for a new meter reader to join our hard working and friendly team. Many of our applicants have no Meter Reading experience so don't let that stop you applying as full training will be provided by our expert team. Our meter reading team at Pelican obtains and verifies water meter readings for Bristol Water and Wessex Water. Joining this team you will take meter readings, working Monday to Friday principally in and around the Dorset area, so the successful candidate will be need to be from the DT11 postcode area.

System Analyst

Permanent

We are looking for a motivated and experienced System Analyst to take ownership of all aspects of our business as usual requirement activities. You will be responsible for independently conducting business analysis, which will include documenting detailed business and system solution requirements, as well as developing plans and accurate estimates for completion of change requirements. You will act as a liaison between business users and the technical team, and develop customer communications, training, and job aids to assist in successful business transitions.

Recognised as an excellent employer

Become the best possible version of yourself

At Pelican Business Services not only do we pride ourselves on attracting the best possible talent out there, but once you have joined our team we look after you in ways that you would have never experienced before!

Your exciting on boarding journey starts from the minute you walk through our front door and meet your new team. Everything we've created has been shaped with you in mind including a coaching framework and access to skilled experts through our unique mentoring scheme.

When you join us you'll benefit from many first class, innovative recognition and development initiatives to help you become the best possible version of yourself!

Introducing Pelican Business Services

Hear from some of our management team about what makes Pelican Business Services the career for them and how you could be the perfect fit for their team.

Why join our team

Career vacancies

Data Analyst

Permanent

Contact Centre Adviser (Inbound)

Permanent

Would you love to be part of #TeamPelican?

Permanent

Meter Reader - Dorset

Permanent

System Analyst

Permanent

Recognised as an excellent employer

Become the best possible version of yourself

Why I love working at Pelican Business Services

Introducing Pelican Business Services