Pelican Careers

Career vacancies

PMO Analyst - 12 month FTC

Fixed term

We are currently looking to fill 2 PMO Analyst roles on a 12 month fixed-term basis to join the Business Support Services function in Nailsea. Project Management Office (PMO) and Business Change team work to ensure projects and changes are managed smoothly. This role will be responsible for analysis and support for a major new system being implemented within the business.

HR Adviser

Permanent

We have an exciting opportunity for an experienced HR Adviser to provide a first class administrative and advisory service to contact centre and customer service teams across our business. With experience of working in a fast-paced contact centre environment, you will support our managers with their recruitment of new starters. In addition, you’ll be providing HR advise on the majority of employee relations matters, supported by the wider HR team. This is truly an HR generalist role which offers great scope to develop within a supportive environment and work on a variety of exciting new projects.

Contact Centre Adviser (Inbound)

Permanent

Our contact centre is the heart of our business, the first point of contact for the majority of our customers and we pride ourselves on delivering a first-class experience. The contact centre is a busy, fast paced environment where you will be answering an average of 50-60 inbound calls per day from our customers and helping them with their queries. We also receive contact by email and live chat, and once trained you will also be responsible for liaising with our customers this way.

Would you love to be part of #TeamPelican?

Permanent

Can't see a role that's right for you? We would still love to hear from you! Fill out our application form here by clicking 'Apply'. We will keep your application on file for six months to consider against any new opportunities that become available within our team. Be sure to give details of your key skills and the type of career you'd be interested in and we will be in contact if we think we have a vacancy you'd be a great match for.

Meter reader - Salisbury

Permanent

Summary: We are looking for a new meter reader to join our hard working and friendly team. Many of our applicants have no Meter Reading experience so don't let that stop you applying, as full training will be provided by our expert team. Our meter reading team obtain and verify water meter readings for Bristol Water and Wessex Water. Joining this team you will take meter readings, working Monday to Friday principally in and around the Dorset area, so the successful candidate will be need to be from the Salisbury postcode area.

Application Analyst

Permanent

We are looking for a motivated and experienced System Analyst to take ownership of all aspects of our business as usual requirement activities. You will be responsible for independently conducting business analysis, which will include documenting detailed business and system solution requirements, as well as developing plans and accurate estimates for completion of change requirements. You will act as a liaison between business users and the technical team, and develop customer communications, training, and job aids to assist in successful business transitions.

Recognised as an excellent employer

Become the best possible version of yourself

At Pelican Business Services not only do we pride ourselves on attracting the best possible talent out there, but once you have joined our team we look after you in ways that you would have never experienced before!

Your exciting on boarding journey starts from the minute you walk through our front door and meet your new team. Everything we've created has been shaped with you in mind including a coaching framework and access to skilled experts through our unique mentoring scheme.

When you join us you'll benefit from many first class, innovative recognition and development initiatives to help you become the best possible version of yourself!

Introducing Pelican Business Services

Hear from some of our management team about what makes Pelican Business Services the career for them and how you could be the perfect fit for their team.

Why join our team

Career vacancies

PMO Analyst - 12 month FTC

Fixed term

HR Adviser

Permanent

Contact Centre Adviser (Inbound)

Permanent

Would you love to be part of #TeamPelican?

Permanent

Meter reader - Salisbury

Permanent

Application Analyst

Permanent

Recognised as an excellent employer

Become the best possible version of yourself

Why I love working at Pelican Business Services

Introducing Pelican Business Services