Pelican Careers

Career vacancies

Customer Service Adviser - Credit Management

Permanent

Would you like to join our team as a Customer Service Adviser?

Customer Service Adviser (Inbound)

Permanent

Do you love helping people? Are you customer focussed and looking to grow with a Times Top 100 company? Then look no further! We’re on the lookout for engaging and motivated people to deliver outstanding customer service in our billing contact centre. Our inbound contact centre is the heart of our business and the first point of contact for many of our customers, so you will be responsible for delivering a first-class experience. Our department is an exhilarating and fast paced environment where you will be answering an average of 50-60 calls a day.

Customer Service Adviser - Social Policy

Permanent

Our Social Policy team is responsible for administering our client’s highly regarded payment assistance schemes and special tariffs. We are proud to offer a variety of great ways to support customers who are finding it difficult to pay their water and sewerage charges and, as a Customer Service Adviser within the Social Policy team, you will use your excellent communication and decision-making skills detail to assess the best way to help.

Recognised as an excellent employer

Become the best possible version of yourself

At Pelican Business Services not only do we pride ourselves on attracting the best possible talent out there, but once you have joined our team we look after you in ways that you would have never experienced before!

Your exciting on boarding journey starts from the minute you walk through our front door and meet your new team. Everything we've created has been shaped with you in mind including a coaching framework and access to skilled experts through our unique mentoring scheme.

When you join us you'll benefit from many first class, innovative recognition and development initiatives to help you become the best possible version of yourself!

Introducing Pelican Business Services

Hear from some of our management team about what makes Pelican Business Services the career for them and how you could be the perfect fit for their team.

The Pelican customer journey

Career vacancies

Customer Service Adviser - Credit Management

Permanent

Customer Service Adviser (Inbound)

Permanent

Customer Service Adviser - Social Policy

Permanent

Recognised as an excellent employer

Become the best possible version of yourself

Why I love working at Pelican Business Services

Introducing Pelican Business Services