Would you love to be part of #TeamPelican?


Closing date

28.06.2019

Reference

REQ002128

Department

Pelican Business Services

Location

Nailsea

Salary

Category

Permanent

Package

Job Description

Can't see a role that's right for you? We would still love to hear from you! Fill out our application form here by clicking 'Apply'. We will keep your application on file for six months to consider against any new opportunities that become available within our team. Be sure to give details of your key skills and the type of career you'd be interested in and we will be in contact if we think we have a vacancy you'd be a great match for.

Current vacancies

Application analyst
Permanent
The Pelican Business Support Services Systems team are responsible for the smooth operation of our IT systems, and their ongoing management and development. We currently have an opportunity for an experienced Application Analyst to join our team as we prepare to move our key business systems to our new Microsoft Dynamics 365 platform. You will initially be responsible for providing support and delivering changes to several of our existing systems while you work closely with the project team to gain a detailed understanding of the Dynamics 365 system in development. You will support the deployment of the new solution and will assume responsibility for the support and development of several key applications as we continue to develop them to meet changing business requirements.
Customer Service Adviser
Permanent
Our inbound contact centre is the heart of our business and the first point of contact for many of our customers, so we pride ourselves on delivering a first-class experience. The contact centre is an exhilarating, lively and fast paced environment where you will be answering an average of 50-60 contacts per day from customers to help them with their queries. We’re a family friendly business and we look to support flexible working options – so there will always be someone available to swap shift so you can make that all important sports day or parents evening! We are also able to offer part time positions, so if you can work more than 20 hours a week we’d love to hear from you.
Technical Administrator
Permanent
The Pelican Business Support Services Systems team are responsible for the smooth operation of our IT systems and for ensuring that the information the business needs is available, when and where it is required. We currently have an exciting opportunity for an experienced administrator with excellent organisational skills and a high level of computer literacy to join our team. As Technical Administrator you will assume responsibility for ensuring that system maintenance and other tasks requiring manual processing are successfully completed each day. You will also play a key role in reviewing our existing processes, identifying process improvements and adding them to our new process management system (Promapp).