Meter Reader - Dorchester


Closing date

24.04.2019

Reference

REQ002681

Department

Pelican Business Services

Location

Dorchester

Salary

£20,637

Category

Permanent

Package

Excellent basic salary, contributory pension scheme, performance related bonus, 25 days' holiday, 37 hour week, company van, uniform and protective clothing, and an on-line employee discount and cashback scheme.

Job Description

Who are we?

Employing 350 people in Nailsea, we look after the customer journey on behalf of our parent companies Bristol Water and Wessex Water. This includes everything from meter reading, billing and customer services. We are well known for our quality, award-winning customer service and have recently been ranked 20th in the Sunday Times Best 100 Companies.

The role:

We are looking for a new meter reader to join our hard working and friendly team. Many of our applicants have no meter reading experience so don't let that stop you applying as full training will be provided by our expert team. Our meter reading team at Pelican Business Services obtains and verifies water meter readings for Bristol Water and Wessex Water. Joining this team, you will take meter readings, working Monday to Friday principally in and around the Dorchester area, so the successful candidate will need to be local. The ideal candidate would be based in DT1 or DT2.

We are incredibly proud of the family-friendly environment we have built at Pelican Business Services and in this role, you are in control of the hours that you work.

Need to make the school run? No problem, start early and finish early! Need to attend a sports day, nativity play or just complete the weekly shop? Just take an afternoon break and finish your hours later!

We are looking for a full-time employee to work 37 hours per week. However, you are free to be flexible making up your hours, as long as there is no detrimental effect on our customers.

The position will involve working independently for the majority of the time which is perfect if you have a busy home life and love the opportunity to spend more time in the peace and quiet. Your safety is our number one concern and you will be looked after by our innovative Lone Worker System at all times.

About you:

If you like counting your steps, this role provides the chance to reach your 10K a day goal (and then some!) and is the perfect opportunity to exercise daily. It's like a free gym!

We are looking for someone who has the ability to work using their own initiative and has a full, clean driving license. If you love working outdoors and don't mind a bit of rain, this role is perfect for you! The role will also offer the opportunity of daily contact with customers so great communication and customer awareness skills are essential, along with the ability to work in a target driven environment.

Why work for us?

Pelican Business Services is truly a great place to work. We are passionate about our business and look after our people. We have won awards for 'Customer Centric Culture', 'Best Place to Work' and 'Employee Engagement' and we pride ourselves on the fact that both our customers and people are at the heart of everything we do. In return for your expertise and enthusiasm, you'll receive first class training and support - we have our own award-winning, professional in-house learning and development team.

We also take your happiness and general wellbeing seriously and have an on-site health and wellbeing committee where you will have access to a range of different initiatives.

We're firm believers in recognising our people for a job well done, both formally through our employee recognition schemes and informally with our company wide social events - a great opportunity to celebrate our successes.
#TeamPelican welcomes a diverse range of people, talent and ideas.

We are delighted to be recognised as a Disability Confident Committed employer who are inclusive in our recruitment, with a workplace that provides opportunities for all. Please let us know if you require any additional support or adjustments to assist you in starting your Pelican Business Services journey. Anyone with a disability who applies for a role with us and meets the minimum criteria for the job will be automatically invited in for an interview.

We pride ourselves on our 'family friendly' culture and support all our team members with a number of policies and initiatives, and a range of flexible working options.

 

Current vacancies

Contact centre adviser (Inbound)
Permanent
Our contact centre here in Nailsea is the heart of our business and the first point of contact for the majority of our customers. We are proud of the award winning, first-class customer service we provide and are now looking for an outstanding individual to join this exceptional team. Whilst the majority of our queries will be dealt with over the phone, we also receive contact by email and live chat, and once trained you will also be responsible for liaising with our customers this way.
Would you love to be part of #TeamPelican?
Permanent
Can't see a role that's right for you? We would still love to hear from you! Fill out our application form here by clicking 'Apply'. We will keep your application on file for six months to consider against any new opportunities that become available within our team. Be sure to give details of your key skills and the type of career you'd be interested in and we will be in contact if we think we have a vacancy you'd be a great match for.